Privacy Policy

1. About this policy

A Couple Quotes ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you use our website at acouplequotes.com.au. By using our site you agree to the practices described here.

2. Information we collect

We may collect the following types of personal information:

• Contact details — name, email address, phone number
• Service request details — moving date, property size, services required
• Business information — business name, ABN, licence number (for partner registrations)
• Payment information — processed securely via Stripe; we do not store card details
• Usage data — pages visited, browser type, IP address (via analytics)

3. How we use your information

We use your information to:

• Connect you with relevant service providers
• Process payments and send receipts
• Respond to enquiries and provide customer support
• Send service-related notifications and updates
• Improve our website and services
• Comply with legal obligations

4. Sharing your information

We share your contact details with service providers only for the purpose of fulfilling your quote request. We do not sell your personal information to third parties. We may share information with trusted third-party service providers (such as Stripe for payments) who assist us in operating our website, subject to confidentiality obligations.

5. Cookies

We use cookies and similar technologies to improve your experience on our site, analyse traffic, and personalise content. You can control cookie settings through your browser. Some features of the site may not function correctly if cookies are disabled.

6. Data security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. All payment transactions are encrypted via SSL and processed by Stripe.

7. Your rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at accounts@acouplequotes.com.au.

8. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.

9. Contact us

If you have any questions about this privacy policy, please contact us at accounts@acouplequotes.com.au.